A MESSAGE TO OUR LMN-ADE FAMILY

WITH INCREASING GOVERNMENT GUIDANCE AROUND COVID-19. IT IS OUR DUTY TO KEEP OUR LMN-ADE FAMILY UP TO DATE WITH WHAT WE ARE DOING AS A BRAND TO PROTECT OUR CUSTOMERS AND OURSELVES. WE WANT TO LET YOU KNOW THAT WE ARE WORKING HARD TO KEEP OUR DISTANCE WHILST STAYING CONNECTED.

SOCIAL DISTANCING

  • WE HAVE ALWAYS OPERATED FROM A HOME FASHION STUDIO AND ALL CREATION HAPPENS THERE. THIS REDUCES CONTACT WITH MEMBERS THAT LIVE OUTSIDE OF THE HOME THAT OUR STUDIO IS BASED IN. 

  • WITH THE ARRIVAL OF COVID-19, WE HAVE SWITCHED ALL DROP OFF SHIPPING TO COLLECTION SHIPPING. PARCELS ARE COLLECTED VIA A CONTACT FREE METHOD, STRAIGHT FROM OUR HOME STUDIO AND INTO THE POSTAGE NETWORK. WE NO LONGER USE POST OFFICE. 

  • OUR FABRICS ARE NOW SOURCED ONLINE, THROUGH VARIOUS ONLINE RETAILERS INSTEAD OF OUR USUAL LOCAL FABRIC MARKETS TO DECREASE CONTACT

  • THE DESIGN ROOM - WHERE ALL ITEMS ARE CREATED ARE ONLY ACCESSED BY THE MAIN DESIGNER. 

ORDERS AND RETURNS

  • DUE TO COVID-19 WE HAVE EXTENDED OUR RETURNS PERIOD TO 21 DAYS, SO THAT YOU HAVE ENOUGH TIME TO RETURN DESPITE DELAYS. IF YOU HAVE SHOPPED WITH US RECENTLY AND YOU WOULD LIKE TO PROCESS A RETURN, PLEASE ORGANISE A COURIER COLLECTION FROM YOUR HOME RATHER THAN A DROP OFF TO MINIMISE OUTSIDE CONTACT.

  • DELIVERY TIMES WILL CONTINUE TO BE UPDATED ONLINE AND YOU WILL BE EMAILED WITH A TRACKING NUMBER AND ESTIMATED DELIVERY DATE AS SOON AS YOU PLACE YOUR ORDER.

STAYING SAFE

​WE PRIDE OURSELVES ON STAYING CONNECTED WITH YOU AND ANYONE WHO WORKS FOR LMN-ADE. WE ARE WORKING AROUND THE CLOCK TO MAKE SURE ALL GUIDANCE SET IS BEING MET, WHILST WE CONTINUE TO DELIVER SUSTAINABLE FASHION AND CONTENT TO YOU AT HOME. WE WILL CONTINUE TO FOLLOW ANY GOVERNMENT GUIDANCE AND WILL KEEP YOU UPDATED IF THERE ARE ANY CHANGES, KEEPING OUR LMN-ADE CONTRIBUTORS AND YOU AT THE FOREFRONT OF ALL THAT WE DO.