ORDERS CANNOT BE CANCELLED BY CUSTOMERS AFTER PAYMENT. SHOULD A PROBLEM ARISE WHEN THE ITEM(S) ARRIVE, PLEASE CONTACT US.
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
PROCESSING & CREATION TIME
It is crucial that you read all information supplied at the time of purchase. Items labelled as LMNADE STUDIO are premade items that are ready to be shipped out within 2-3 days of ordering.
Items marked “Made to order” have specific creation times. Made to order wait time is usually 7-10 working days and you will be contacted if this changes. If your order includes a made to order item, we cannot ship out this order until the made to order item is complete therefore if you would like your other items sooner, please place separate orders. Please note that the wait and processing times do not include weekends or bank holidays.
LMN - ADE.COM will not hold or accept responsibility for packages that have been reported as delivered by the courier. We do not issue refunds or store credit for packages that the carrier confirms as being delivered.
Additionally, LMN-ADE reserves the right to solely define and limit, refuse, and/or cancel
orders from customers at any time due to:
An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered,
damaged, or missing items; or,
Potential fraudulent or criminal activity.